Privacy Policy
BareHearth Goods Ltd. ("BareHearth") controls the personal data collected on barehearth.site. This policy explains what we collect, why, how long we store it, who has access, and your rights.
1. Who is responsible
BareHearth Goods Ltd., 20 Colmore Row, Birmingham B3 2BJ, United Kingdom. For privacy questions, contact [email protected].
2. Legal framework
We process personal data under UK GDPR and the Data Protection Act 2018 and other applicable rules in United Kingdom. If this policy conflicts with the law, the law wins.
3. What we collect
When you place an order, we collect what's needed for delivery: name, delivery address, email, phone, and order contents. We don't collect or store card data on this site. When you browse, the site logs technical data (IP address, browser, pages visited) via the cookies described below.
- Customer contact and shipping details (name, address, email, phone)
- Transaction and purchase history
- Technical telemetry and device diagnostics (IP address, browser type)
- Customer support communications
4. Why we use it
- To process and deliver orders and to manage returns.
- To answer your requests and send order updates.
- To keep the site secure and measure how it is used.
- To send offers, only if you subscribed, and you can unsubscribe from every message.
6. Who we share your data with
Couriers get the delivery details. The payment provider gets what's needed to process the payment. Hosting and analytics providers handle data on our behalf under contract. We never sell personal data.
BareHearth Goods Ltd. never sells personal data. Your information is processed only to fulfil orders and provide customer service, in line with the UK GDPR and the Data Protection Act 2018.
7. How long we store it
Order data stays for as long as accounting law requires, then gets deleted. Account data stays until you close the account. Analytics data stays for 14 months.
8. Your rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to access, correct, erase, restrict, and port your personal data, and to object to processing. You also have the right to withdraw consent at any time and to lodge a complaint with the Information Commissioner's Office.
9. Security
BareHearth Goods Ltd. does not collect, process, or store any card data. Payment is only made by cash on delivery or by direct bank transfer, so no card details ever pass through our systems.
10. Questions about this policy
Contact us at [email protected] or call +44 121 561 1301 during Mon-Fri 07:30-15:00, Sat 10:15-14:00. We respond to every request within one business day.
- Merchant
- BareHearth Goods Ltd.
- Registered address
- 20 Colmore Row, Birmingham B3 2BJ, United Kingdom
- [email protected]
- Phone
- +44 121 561 1301
- Working hours
- Mon-Fri 07:30-15:00, Sat 10:15-14:00
- Registration
- Company No. 12864579